• Business Analyst

    Job Locations US-DC
    Posted Date 3 weeks ago(1/3/2019 12:02 PM)
    # of Openings
  • Overview

    Windwalker Group horiz RGB

    Windwalker Group, LLC is seeking a a Business Analyst in the Washington, DC Metro Area. This position does require frequent travel as needed and can be up to 50%.


    Essential Functions

    • Lead the definition, awareness and communication of Business Continuity (BC) standards

    • Complete collection, analysis, documentation, and coordination of business continuity requirements within an enterprise-wide BCMS, including required integration with other business units, such as Enterprise Risk Management, IT/Disaster Recovery, Crisis Management, and Environmental, Sustainability, and Safety.


    The individual must possess discriminating knowledge and proven skills in working with multiple business partners within one or more business units to align BC requirements with business strategies. The individual must demonstrate an in-depth knowledge of BC concepts in the context of Business Continuity Management (BCM) governance, roles and responsibilities, and recurring processes and activities. In addition, the individual must possess the “soft skills” required to effectively communicate technical information to both technical and non-technical end-user audiences


    The anticipated work required during the project lifecycle is described below.



    Proactively seek to establish and maintain cooperative partnerships with multiple organizations including executives, managers, business line leads, and business partners.

    •  Provide cross-functional requirements-based input to the Central Business Continuity Team and Business Continuity Working Group.
    •  Participate in Frame discussion and bi-weekly meetings of the status of BCMS projects.
    • Provide tactical (day-to-day) requirement development guidance, based on the BCM Policy and project management plan, for the Central BCM Team.
    • Directly handle requirement development tasks associated with high profile, high priority strategic initiatives for the BCMS.

    Analysis and Planning

    • Participate in the Business Impact Analysis/Risk Assessment (BIA/RA) processes, as necessary. Directly contribute (via high-level requirements development) to the business analysis role within the management systems framework.
    • Participate in the Strategy determination and selection process within the departments and groups.


    • Assist plan owners with plan documentation and plan validation while improving proficiency of the BC teams and supporting continuous program improvement.
    • Assist in the governance of BCM governance and disciplines, which may include: Collect, analyze and document (in meeting minutes) steering committee meetings and attend exercise validations of BC plans and procedures.


    •  Serve as the BCM software administrator and works directly with BC plan owners and other software users.
    •  Participate in planning sessions related to projects or new initiatives to implement process improvement within the functional area
    •  Document discussions and agreements
    •  Facilitate gate reviews
    •  Take minutes of recurring meetings
    •  Document BCMS activities using BCM software
    • Serve as an in-house resource for BCM software tool capabilities
    •  Helps create liaison relationships with business partners in order to provide process solutions to meet user needs.

    Continuous Improvement

    • Assess process improvements opportunities utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying priorities and advises on options.
    • Provide factual content, analysis and other information to guide development projects and enhancements activities.
    • Investigate, resolve and escalate problems, including monitoring and analyzing metrics to ensure continual improvement, customer satisfaction and vendor performance.
    • Promote an understanding of BCMS roles, processes and activities to business units.
    • Support and participate in formal reporting related to BCMS documentation.



    •  7 to 10 years of experience in standards development and implementation for Stations, Facilities Management, Properties, and Organizations
    • Competence with guidance, requirements, and approaches to requirement development
    • Strong business background with thorough knowledge in one or more of the following industries: transportation, engineering, architecture, or other industry with large real estate and facilities footprint
    •  Demonstrated skills in the use of Microsoft (MS) Office suite, MS Visio, and MS SharePoint inclusive of list customization and library/document management
    •  Working knowledge within management systems disciplines and/or BCMS
    •  Demonstrated experience in:
    •  Requirements development through various techniques using strong analytical skills
    •  Creation and management of requirements development schedules that incorporate into the broader project schedule
    •  Administration of a software tool, including user setup
    •  Excellent customer service, good communication and interpersonal skills, working well with others in an integrated team environment
    •  Must be self-motivated
    •  Experience with development and reporting towards key performance indicators (KPI) and knowledge of industry best practice/industry benchmarks


    •  Master's degree in a relevant discipline
    •  Knowledge of safety, resilience, facilities, environmental, sustainability, and security


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